Terms of Service

These terms govern your use of Schreibly's writing-assistance service. By creating an account or using any Schreibly client, you agree to them. If you do not agree, do not use the service.

1. Scope and parties

"Schreibly", "we" and "us" mean the provider named on the imprint page. "You" means the person using the service, whether through the website, a browser extension, or a desktop application.

These terms apply to every Schreibly surface. Where a separate agreement has been signed with us in writing, that agreement takes precedence.

2. Your account

Using Schreibly requires a free account, so that your settings follow you between your devices. Accounts are managed through our identity provider (Keycloak).

You are responsible for keeping your sign-in credentials confidential and for activity carried out under your account. Tell us promptly if you believe your account has been used without your authorisation.

You must be legally capable of entering into a contract in your jurisdiction. If you are a minor, you may use Schreibly only with the consent of a parent or guardian.

3. What the service does — and what it does not promise

Schreibly checks spelling, grammar, punctuation, capitalisation, context and style, and can rewrite text you select into a style you chose in advance. Checking is currently available for English (US) and German (Germany). Explanations of a correction can be delivered in a wider set of languages, which is listed in the product and may change.

Schreibly's output is a suggestion, not a guarantee. Language models can be wrong, can miss an error, and can flag correct writing. You remain responsible for what you write and for reviewing any change before you accept it. Schreibly is not a substitute for professional proofreading, legal review, or translation, and must not be relied on as one.

We may change, improve, or discontinue features. Where a change materially reduces the service, we will give reasonable notice through the website, the application, or by email.

4. Acceptable use

You agree not to:

• use the service unlawfully, or to produce or distribute unlawful content;
• attempt to gain unauthorised access to the service, other accounts, or the systems behind them;
• interfere with or place a disproportionate load on the service, including through automated bulk requests or scraping;
• resell, sublicense, or otherwise make the service available to third parties as your own product;
• attempt to extract, reconstruct, or reverse-engineer the underlying language models or their training data;
• circumvent usage limits, access controls, or any technical protection measure.

We may suspend or terminate an account that breaches this section. Where the breach is capable of being remedied and no immediate harm is being done, we will normally ask you to remedy it first.

5. Plans and payment

Schreibly offers a free plan and paid subscription plans. What each paid plan includes, what it costs and how often it bills is shown on the pricing page before you buy; for consumers in the EU, displayed prices include VAT. Using the free plan never in itself creates a payment obligation.

Payment processing. Payments are handled by Stripe. Your card details go directly to Stripe and never reach us; we are told only the outcome of the payment and the state of your subscription. Schreibly — not Stripe — is your contractual partner and the seller of record.

Renewal and cancellation. A subscription renews automatically for the billing period shown at purchase until you cancel. There are two ways to cancel, and both are open to you at any time:

• the cancellation page, linked from the footer of every page and reachable without signing in. You enter the details that let us identify your subscription, we show you a confirmation page, and we then confirm receipt of your cancellation to you in text form by email, naming the date it takes effect;
• the billing portal on your subscriptions page, once you are signed in.

Either way the cancellation takes effect at the end of the period already paid for, and your plan stays active until then. If a renewal charge fails — most often an expired card — your plan stays active until the end of the paid period while the charge is retried.

Right of withdrawal (EU consumers). You have a statutory 14-day right of withdrawal. If you withdraw after the subscription has started at your request, you owe a proportionate amount for the period already provided and we refund the rest. Your statutory rights, including warranty rights, are unaffected.

Usage of every plan, including the free one, may be subject to fair-use limits, which are shown in your account.

6. Intellectual property

The service, the software, the language models, and the Schreibly name and marks belong to us or our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the service; they transfer no ownership.

The text you write remains yours. We claim no ownership of your content and no licence to it beyond what is technically necessary to perform the check you asked for. Corrections and rewrites produced for you are yours to use.

7. Data protection

How we handle personal data and the text you submit for checking is described in the privacy policy, which forms part of these terms. In short: your text is checked in volatile memory and is never stored. It is not written to our databases, to durable storage or to our logs, and it is never used to train, fine-tune or evaluate any language model. There is no exception to this, and no consent, setting or plan that creates one.

Using Schreibly at work. An employer may buy individual seats for its employees. Doing so gives the employer no access to an employee's account or to anything that employee has written — we hold no such text to give. The organisation is responsible for telling its staff that Schreibly is in use and for the legal basis for that under its own employment arrangements; section 6 of the privacy policy sets out how the two roles divide, and we will provide a data processing agreement under Art. 28 GDPR on request.

8. Warranty and liability

The service is provided with the care that can reasonably be expected of it, but not with a warranty that it will be uninterrupted, error-free, or that any particular correction will be right.

Our liability is limited as follows:

• We are liable without limitation for damages arising from intent or gross negligence, for injury to life, body or health, and to the extent liability is mandatory under applicable law (including product-liability law) or arises from a guarantee we have expressly given.
• For slight negligence we are liable only where we breach a material contractual obligation — an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In that case liability is limited to the foreseeable damage typical of this kind of contract.
• Any further liability is excluded.

Nothing in this section limits rights you have as a consumer that cannot be limited by agreement.

9. Term and termination

These terms apply for as long as you have an account.

You may stop using the service and delete your account at any time; see the privacy policy for how to request erasure of your data.

We may terminate or suspend your account for a breach of section 4, for a legal requirement, or if we discontinue the service. Except where an immediate suspension is necessary, we will give reasonable notice.

10. Changes to these terms

We may amend these terms — for example to reflect new features, or a change in law. We will announce material changes through the website, the application, or by email before they take effect. If you do not accept a change, your remedy is to stop using the service and close your account.

11. Applicable law and venue

These terms are governed by the law of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence, and you may bring proceedings in the courts of that country.

If you are a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction is Dietmannsried, Germany — the provider's registered seat.

Should any provision of these terms be or become invalid, the remaining provisions stay in force.

12. Contact

Questions about these terms: support@schreibly.com.